// contact

A real person reads
every message.

No chatbot. No ticket queue. And no sales calls — the pricing is on the page, every plan is self-serve, and you don’t need our permission to start.

We reply to everything that isn’t spam — usually within one business day, sometimes the same day, occasionally longer if it’s a hard question worth answering properly.

Write to us →
Fig. 01 What happens after you press Send
  1. 01 You send it Three fields. No account, no ticket number.
  2. An automatic receipt The only robot in the path — and it doesn’t pretend to be a person.
  3. 02 A person reads it The people who wrote the code. Not a tier-1 queue.
  4. 03 A person replies Usually within one business day.
Not in the path
  • Chatbot
  • Ticket number
  • Sales call
// faster than us

Get the answer right now, without us.

The docs answer at 2am, which we don’t. Open one — the short answer is right there, so most people never have to leave.

All 124 docs pages →
Cancel, refund, or change plan Cancel in one click in Billing. 14-day money-back on any paid plan, no questions.

Upgrades are instant and prorated; downgrades take effect at the end of the period. Nothing is deleted when you downgrade — you just can’t add more until you’re back under the limit.

Full guide →
Use your own AI key — and pay 0 credits Pro and Agency. Paste an OpenAI or Anthropic key and content generation costs zero credits.

The daily brief, competitor analysis and voice training still run on our models, so those do cost credits. We say so on the roadmap rather than pretend otherwise.

Full guide →
Connect WordPress and publish One click from BlogCraft. Posts land as a draft by default — nothing publishes without you.

We support WordPress only right now. Wix, Shopify and Webflow are next up.

Full guide →
What every action costs in credits Every cost is published before you spend it — a social post is 2 credits, an article 10–50 by length.

The cost chip shows on the button before you click. If you’re out of credits we stop; we never bill you overage.

Full guide →
Why my brief didn’t arrive Usually the schedule is off, or the channel webhook was never verified.

Check Settings → Briefings. Note that turning the schedule off also pauses the competitor scrape that feeds it.

Full guide →
What’s coming next Advanced team access, deeper AI-visibility checks, and a fuller SEO audit are being built now.

There are no dates on the roadmap, on purpose — and the things we’ve decided not to build are listed too, with the reasons.

Full guide →
Still deciding whether a rival fits you better? We wrote 35 comparison pages that say so honestly — every one ends by telling you when to buy the other product instead. Hover any of them.
See all 35 →
Where they beat us Pick one …and we'll tell you exactly where they're stronger than us.
// send a message

Or just tell us what you need.

Three fields. It reaches a human, and you’ll get a receipt in seconds — not an auto-responder pretending to be one.

Got it — that reached a real person. We’ve emailed you a receipt. We reply to everything, usually within one business day.

Goes straight to support — the people who wrote the code.

0 / 5000

No mailing list, and no auto-responder pretending to be a human.

ScoutRival is a product of Webefo LLC. Support reaches the people who wrote the code — not a chatbot, and not a ticket queue.
Rather just email? support@scoutrival.com
// you don’t have to ask

You don’t need to email us
to get started.

That’s the whole point of this page. The pricing is published, every plan is self-serve, and there’s no call to book and no permission to wait for. Add your competitors and your first brief lands tomorrow morning.

  • No card to start
  • Live in ~5 minutes
  • Cancel in one click · 14-day money-back