Compose troubleshooting.
Where's my image, what does the Quality picker do, why can't I switch brand, and where did the Content library go? Every one, answered honestly.
The Compose questions we get most, with honest answers. Two of them are things we did on purpose, one is a control that genuinely does nothing, and one is a page that moved.
“Where's my image? I only got text”
That's image mode working exactly as designed. Compose writes you a brand-aware image prompt, not a picture.
To get an actual image, connect an image-capable provider under AI Models and route the Image row to it. A Generate with my model button then appears under every image prompt, the picture renders on your provider's account, and it lands in the thread. That render costs you 0 ScoutRival credits.
Or copy the prompt and paste it into whatever image tool you already pay for — it's written to be portable.
The reasoning, and the setup steps, are here: Image mode, how it really works →
“The Quality picker doesn't do anything”
The Standard / Pro / Premium picker in image mode does nothing. It's a leftover from when ScoutRival rendered images on its own keys, and nothing downstream reads it any more — your image prompt is identical whichever one is selected, and the price is identical too (2 credits, like any message).
We're removing it. Until then: ignore it. It will not cost you more, and it will not get you a better prompt.
“I can only make one image at a time”
Correct, and deliberate. One image prompt per message. There's no batch mode and no “give me four variations” option — that was removed on purpose.
If you want a different take, send again, or use Prompt Studio and change the layout — that's a far more reliable way to get a genuinely different graphic than rolling the dice on four renders.
“I can't switch brand mid-thread”
You can't, and you're not meant to. A conversation belongs to one brand permanently. The server rejects a message whose brand doesn't match its thread.
Change the brand chip on a thread that has messages and you'll be asked to confirm. Confirming switches your active brand across the whole app and starts a new, empty thread. Your old conversation isn't deleted — it's still there under its own brand.
This is also why a thread can seem to vanish: the sidebar only lists the current brand's conversations. Check the brand chip before you assume anything is lost.
“My old messages disappeared from a long chat”
A conversation's messages are stored together in a single field with a hard size limit. When a thread outgrows it, ScoutRival makes room by dropping the oldest messages after the first one — it keeps the opening message, which is usually the brief, and trims forward from there. It does this silently, and it can't be undone.
You have to work at it to hit this — it takes a long thread of long posts. To avoid it entirely:
- Start a new conversation when the subject changes. Shorter threads produce better output anyway, and there's nothing to lose by starting fresh.
- Save or Copy the replies that matter rather than treating the thread as an archive. Saved drafts are separate and are never trimmed.
“My pins didn't follow me to another device”
They won't. Pins, the pinned-only filter and the sidebar's open/closed state are stored in your browser, not on your account. A new machine, a different browser, or clearing your site data means starting the pins again.
Your conversations themselves are safe on your account, and so are renames and deletions — those do follow you everywhere. It's only the pins that are per-device. Conversations & history →
“Where did the Content library go?”
It's gone, on purpose. /content now redirects to Compose.
The standalone library was a second home for work that already had one, so we retired it. Your saved pieces now live where they were made:
- Compose — chat drafts and anything you hit Save on
- BlogCraft — every long-form article, in its own searchable library
- Brief Archive — every brief you've ever received, with the posts it drafted that day
Nothing was deleted in the move. Old deep links to a specific saved item still resolve.
“The output is fine, but it feels generic”
Almost always one of two things, in this order:
- Your services list is empty. Every idea has to map back to something you actually sell. With nothing there, ScoutRival falls back on your industry — and industry-level content is content any of your competitors could have published. Products & Services →
- Your voice hasn't been trained. Paste three or four things you've genuinely written under Brand → Voice. The difference is not subtle.
After that: give the prompt a concrete fact to hang on — a price, a guarantee, a callout window. And use Rewrite, which is free, before you re-send, which isn't.
“I asked for Instagram and got a LinkedIn post”
There's no platform dropdown in Compose — the platform is inferred from the preset you use, and with no preset applied the default is LinkedIn.
Two fixes: apply a preset whose name mentions the platform, or say the platform explicitly in your prompt. What each platform gets →